If you have requested your pay-out - but now you have a question, then read on....
You can request a pay-out via PromptPay for any amount above THB 1000
Once your transaction has become payable you have the option to withdraw the cashback via PromptPay.
To request a pay-out please go to the Pay-out section of your account and select your pay-out option. You will then simply need to follow the online instructions.
I'd love to suggest a new charity!
Great. We can include pretty much any charity if they are based in Thailand. Please let us know by submitting a support ticket, including as many details as possible including their Registered Charity number, and we should be able to include them.
We currently pay monthly but wait until we have received donations totalling more than THB 1,000 to an individual charity. We then simply pay all donations received to the charity with no deduction for administration.
We batch up the charity payments because this helps to reduce our admin, but even more importantly, it helps to reduce the admin of the charity in question.
Yes. All the money donated will be paid to charity.
We can currently accept donations to a maximum of three charities. Remember though, you can request to change the charity you support through your My Account Page.
Great. We would love to hear from you. Please submit a Business Enquiry and we'll get back to you as soon as possible.